Chris Keroack – Curriculum Vitae


Chris Keroack has been in the software industry for over 25 years as a software tester, test organization manager and project manager. He is a senior consultant at Equal Entry, with specialized experience with accessible technology, designing and testing software for accessibility, accessibility standards for government and corporations, and testing to industry or corporate business rules (e.g. privacy standards).
His consulting work has spanned project deliverables for numerous federal, state, and local government agencies as well as private organizations from startups to Fortune 500s. He delivers custom training to clients seeking to improve their processes around designing, developing, and their products for accessibility. He has audited software, websites and hardware for accessibility, in independent audits as well as while embedded within client development teams. He has served as expert witness for a landmark case re: application of the Americans with Disabilities Act. He focuses his expertise on ensuring that companies technically adhere to the Web Content Accessibility Guidelines.

Professional Certifications

Expert Witness Engagements

Deposition and Expert Witness, 2017: Gil v Winn-Dixie Stores, Inc, Florida
Deposition, 2019: Gustafson v. Bi-State Development Agency of the Missouri-Illinois Metropolitan District, Missouri


Equal Entry LLC (2015 – Current)

Senior Accessibility Consultant

  • Manage, develop and deliver results on a variety of accessibility projects for consulting clients
  • Participate as a software tester and/or project manager embedded with client team
  • Produce technical training materials for a variety of technologies
  • Lead interactive trainings for Section 508 and Web Content Accessibility Guidelines
  • Analyze multimedia and recommend proper accessible alternatives
  • Project scoping and cost estimates during pre-sales.
  • Capacity planning for consulting projects.

Cryptzone / HiSoftware (2011 – 2015)

Senior Project Manager / Accessibility SME

  • Primary duties include website accessibility and privacy testing for corporate clients, and project management for same.
  • General accessibility testing of public-facing corporate portals and private intra-company social networking websites for Fortune 500 companies in a variety of sectors (including medical, financial firms, consumer products, universities and U.S. state/federal government agencies).
  • Privacy testing according to industry standards and the client’s internal policies using website assessment software.
  • Preparation of Voluntary Product Accessibility Templates and remediation guidance for clients.
  • Guidance on prioritization and remediation of accessibility issues according to industry standards and practical experience.
  • Internal support ticket triage and first tier support for legacy software products through email, teleconference, support portals and virtual conferencing / screen sharing.
  • Project scoping and cost estimates during pre-sales.
  • Capacity planning for consulting projects.

Microsoft Inc (1994 – 2011)

  • Release Manager, Windows Sustained Engineering (2007 – 2011)
  • Program Manager, Accessible Technology Group (2005 – 2007)
  • Test Manager, Accessible Technology Group (2003 – 2005)
  • Test Lead, Accessible Technology Group (2000 – 2003)
  • Software Test Engineer:
    • Microsoft Office (1998 – 2000)
    • Digital Media Group (1996 – 1998)
    • Microsoft Works (1994 – 1996)


Hampshire College, Amherst MA, B.A. in Communications (1994)



  • Web Content Accessibility Guidelines (WCAG) Compliance
  • Section 508 Compliance
  • Communications and Video Accessibility Act (CVAA) Compliance
  • Apple iOS Development
  • Google Android Development
  • WordPress Development
  • Microsoft SharePoint Development
  • Mobile Application Testing
  • .NET Software Testing
  • Apple iOS Software Testing
  • Microsoft Windows Software Testing
  • Regular Expressions
  • Technical Evangelism
  • Multimedia Production

Assistive Technologies

  • Freedom Scientific JAWS
  • NV Access NonVisual Desktop Access
  • Nuance Dragon Naturally Speaking
  • Apple VoiceOver
  • Google TalkBack
  • macOS VoiceOver
  • Microsoft Narrator
  • Microsoft On Screen Keyboard